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#153 Building Ethical AI and Inclusive Brands with Kanene Holder

“Language is more than just how we communicate and how we connect, right? It also can convey who you are and why you should or should not be monetized and taken seriously.” -Kanene Holder
Kanene Holder is an inclusive marketing strategist, AI ethics expert, and diversity consultant dedicated to reshaping how organizations communicate and innovate. With three National Endowment for the Humanities awards and a rich background in education and interactive theater, she has a unique ability to turn complex topics into transformative learning experiences for corporations, schools, and nonprofits. Recognized with a Colin Powell Fellowship for Policy Study and numerous speaking engagements on equity and the future of work, Kanene continues to be a leading voice in creating inclusive practices. As AI Integrations Manager for DEIGPT, she helps individuals and companies design ethical and effective AI strategies. In this episode, Kanene unpacks the intersections of marketing, AI, HR, and diversity—offering insight into how businesses can prepare for the future while keeping inclusion at the core.

About the Episode

Welcome to our deep-dive recap and reflection based on Kanene Holder’s engaging appearance on the NTM Growth Marketing Podcast. In this blog post, we unpack the journey, insights, and practical wisdom of one of the most creative and future-focused voices in inclusive marketing and AI today: Kanene Holder, self-proclaimed “Future Fixer.” From childhood nostalgia to the evolving world of ad tech, this is a wide-ranging, story-driven exploration of what it takes to stand out, connect with real people, and make a meaningful impact through marketing.

The Origins: Caribbean Roots and American Marketing

Kanene Holder opens the podcast with infectious energy, setting the tone for a conversation that is personal, nostalgic, and deeply insightful.

“I think I was blessed to have very opinionated parents from the Caribbean, so from Trinidad and Jamaica. So I always had like this inside, outside lens into America and what makes America like work and what makes America appealing.”

From childhood, Kanene was drawn into the collision of cultures, navigating immigrant roots and American mainstream. Her early life tuned her senses to the nuances of persuasion, identity, and what it really means to belong.

She looked at America’s promise—why did her parents come here?—and at the forces that shape how brands, stories, and identities are presented and perceived.

The 80s Masterclass: Branding, Competition, and Cultural Impact

For Kanene, the 1980s were a “masterclass” in American marketing. She paints a vivid picture of brand warfare at its peak:

  • Got Milk campaigns on every TV set.
  • The Air Jordans phenomenon and “I wanna be like Mike.”
  • Smokey the Bear’s iconic warning: “Only you can stop forest fires.”
  • The nonstop Diet Coke vs. Diet Pepsi battles.
  • Sprite duking it out with 7Up.

“Brand wars” weren’t just about commercials—they were a backdrop to daily life, shaping decisions at birthday parties as much as at the supermarket. Even politics, she notes, sometimes took a backseat to the march of American capitalism and branding.

Childhood moments fuse with marketing memories—choosing between Pepsi or Coke at four years old, as if it were a world-shaking decision. It’s all a foundation: fun, competitive, and unavoidable.

From Language and Politics to the Classroom

When Kanene moved into higher education, she took on speech pathology at Howard University, inspired by her brother’s speech impediment. This was during the heated Ebonics debate—a time when language was at the center of cultural, class, and political battles.

“That was the first time that I thought about oh wow. That like culture, you know, how you speak can have not just class… but also political ramifications. Like it’s dominating the news cycle…”

She realized that how we communicate does more than connect us—it defines who gets heard, who gets respected, who gets a seat at the table.

Creating Immersive Learning: Marketing Lessons from Teaching

But Kanene’s path pulled her into the classroom—not just as a scholar, but as a creator of experiences. Her mission: to turn learning from boring to unforgettable.

She leveraged her love of branding, performance, and advertising to make lessons come alive:

  • Turning Mesopotamia units into travel commercials created by students.
  • Demanding energy, excitement, and creativity in every lesson.
  • Turning the classroom into both her stage and her students’ playground.

The result? High achievement, national recognition, and classrooms that became “a model” for educators seeking to connect with reluctant or bored kids.

“I would make my stage my classroom and my classroom my stage. So I would think about like marketing. Like I would think about advertising. I would think about like how a brand was performative and larger than life.”

The Leap Into Satire, Stage, and Ad Tech

Outside the classroom, Kanene dove into performance—off-Broadway, on TV, and in political and cultural satire.

  • Satires on politics, media, commercials, and fashion.
  • Crossover networking with academics, advertisers, and technologists.
  • Aiming to be both well-researched and culturally sharp—a recipe she hoped would land her on Saturday Night Live one day.

Importantly, she sees all these experiences—not as random “dipping”—but as a series of deep dives, building a rare, cross-disciplinary toolkit.

Discovering AI: An Unexpected Full Circle

Her surprising turn into artificial intelligence started with skepticism. In early 2023, she presented at South by Southwest EDU about “How to Talk About Race in the Classroom” during a period she calls the “age of woke wars and book bans.” That’s when a friend introduced her to a new AI product, DEI GPT.

At first, Kanene brushed it off. But curiosity—and her background in education and linguistics—pulled her in.

What happened next is quintessential Kanene: She realized that understanding how the brain works (something she’d studied at Howard) gave her a huge head start in learning AI.

“Ironically, I was able to learn AI really quickly. Because AI is modeled after the brain, which I learned when I did speech pathology at Howard University.”

She had studied:

  • Large language models (LLMs)
  • Algorithms and predictive text
  • Speech recognition technology—years before Siri was a household name

Suddenly, it clicked. Neural networks in AI mirrored neural systems in the brain—a full circle moment decades in the making.

AI Today: Speech Pathology, Big Tech, and Inclusive Implications

Having studied communication tech since the late 90s, Kanene found herself uniquely positioned for the new AI wave: where academia, advertising, education, and technology collide.

Brands see AI as the golden ticket for profits and supercharged targeting. So ad tech companies started knocking. Kanene’s rare combo of education, performance, and digital expertise is now a key asset.

“In the world of AI, AI is touching all of those different industries. It’s not even just touching it. It’s like changing these industries, right?”

Her journey is proof: The stuff that looks “disconnected” adds up in the AI era. AI isn’t just a trend. It’s remaking academia, commerce, and cultural creation all at once.

AI Marketing in 2024: Trends, Realities, and Predictions

So what’s at the forefront for 2024? Kanene zeros in on two things:

  1. Artificial Intelligence Use Cases: Huge investments (Amazon, for example) are refining ways to target and personalize. Think: uploading your photo to see a product “on” you before buying. These simulations are getting more advanced and individualized in real time.
  2. Inclusive Marketing Use Cases: Tech meets culture. Who’s being seen? Who feels included? Kanene is watching for moves that are intentional, not just reactive or “pandering.”

It’s not just about being visible but being valued. Brands with a real strategy for representation—from design to messaging to delivery—will stand out as markets become ever more diverse and discerning.

What Real-Time Personalization Looks Like

The conversation turns to sports broadcasting—like the recent Chiefs-Dolphins playoff game that was live-simulcast in a Toy Story “world.” Stats, predictions, and interactive elements are reframing how audiences experience content and products:

  • Real-time stats like a running back’s speed
  • Predictive analytics on likely plays
  • Simultaneous, multi-platform broadcasts for different audience segments

Excitement and skepticism mix—will this be cheesy or cool? But for Kanene, it’s about closing the gap between what brands think people want and what they actually value enough to click, buy, and share.

Targeted Ads: Blessing or Curse?

Here’s a hot topic: Do we love or hate targeted ads?

Kanene admits: She likes them. Not because they’re “spooky,” but because they sometimes hit the mark. She’s curious about what the web (and marketers) think she might want.

“I want to see what, what, what this the Internet that, you know, the information superhighway thinks that who I am. So I want to see…are you going to give me Bulgari, you give me Tiffany when I start to Google diamonds?”

The threat of “cookie degradation” is real, though. As privacy regulations tighten, brands have to get smarter—balancing user interests and safety with increasingly fine-tuned experiences.

Live Experiences: Interactive Sports Broadcasting & Beyond

The Toy Story/Chiefs-Dolphins example comes up again, illustrating the new frontier of immersive, multi-platform events:

  • Custom broadcasts for kids and families (Toy Story overlay)
  • Real-time predictive visuals for stats-driven fans
  • Seamless ad partnerships that feel more like experiences than interruptions

Not all experiments work for every viewer. But the possibilities for personalization, engagement, and new revenue streams are drawing marketers deeper into AI-powered creativity.

Inclusive Marketing: What Works and Why Nike Wins

When asked for the gold standard in inclusive marketing, Kanene names Nike. Here’s why:

  1. Relevance Across Generations: Nike has captured markets from Baby Boomers to Gen Z—Air Force Ones are everywhere, from art museums to airports.
  2. Storytelling and Community: The brand not only advertisements but crafts multi-generational stories—sometimes releasing movies about its iconography (like the Air Force One tale).
  3. Calculated Risk and Cultural Resonance: Nike has historically made waves by standing with athletes like Colin Kaepernick, knowing backlash is inevitable but so is loyalty growth.

“Anywhere you go, from a mall to the MoMA, everybody has on Air Force Ones…. I think as much as it’s been saturated and it’s ubiquitous, to me, it’s a deep dive in a case study in brand legacy and brand loyalty.”

Nike’s willingness to risk—betting on activism, embracing diverse stories, and staying ahead of trends—keeps it ahead of competitors still hesitant to move beyond “safe” messaging.

Brand Loyalty, Risk, and Sociocultural Relevance

Kanene dives into what makes or breaks brand legacy:

  • Keeping up with Gen Z’s discerning tastes and low tolerance for inauthenticity.
  • Investing in campaigns that start with inclusion, not add it as a last-minute fix.
  • Remaining visible on the cutting edge of both cultural moments and advertising tech.

Nike’s history with Dr. John Carlos, Puma activism, and political statements explains why it continues to dominate. Not every brand can withstand backlash, but those that do can engineer entire industries around their approach.

“The notion of the intersection of athleticism and activism has been a throughline in American history for years. And hence when Nike was like, boom, Colin Kaepernick, we got you… Sure, you know, tons of people were burning their Kaepernick jerseys and burning Nikes. Sure. But who won?”

The Future Fixer Philosophy: Anticipate and Solve

So what does Kanene do today? Her new venture, Future Fixer AI, is all about proactive solutions:

  • Using insights from multiple fields to prevent crisis, not just manage it.
  • Delivering both quantitative and qualitative intelligence (not everything is numbers—sometimes it’s about reading trends and moods).
  • Drawing on decades in education, performance, activism, and tech to help organizations “steer the ship right” for years ahead.

“Future Fixer is using the insights now so that we don’t have to do crisis management in the future. It’s staying ahead of the trends… and it’s also staying ahead of the intangible.”

It’s about tuning organizations not just to what’s measurable, but to what really moves people in the long run.

Final Thoughts: The Real Future of Marketing

The conversation closes with warmth, gratitude, and a challenge: What are you doing to make sure the “Happy New Year” you wish for your business really happens?

Kanene’s message is clear: Plan for resilience, inclusion, and bold action. Leverage the science of communication, the art of storytelling, and the power of new technologies—not in isolation, but as an ongoing, messy, creative journey. Be ready for the bumps, but build structures and cultures that bounce back, adapt, and always, always put people first.

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