Welcome!

Each week we bring to you a discussion on the latest trends in digital marketing and how you can actually implement these strategies into your organization.

#151 Redefining Marketing Leadership with Lindsey Scheftic

“A CMO Sidekick is whatever you want it to be, right? It’s your partner in crime. It’s your sounding board. It’s a person to help you fill in all of the tasks that you need done.” -Lindsey Scheftic
What does it mean to be a “CMO Sidekick”? For Lindsey Scheftic, it’s about being the trusted partner that today’s marketing leaders can rely on to navigate an ever-evolving industry. A tenacious problem-solver and seasoned marketing leader, Lindsey has built her career on uncovering growth opportunities across digital media, emerging tech, entertainment partnerships, and innovative product launches. In this conversation, she shares how the modern CMO role has shifted—expanding beyond brand and growth to include AI, automation, and new demands for agility. Lindsey breaks down how her “CMO Sidekick” concept supports overextended executives, filling in critical gaps while driving efficiency and strategy in a complex marketing landscape.

About the Episode

Welcome to a deep dive into the new world of CMOs, transformation in marketing, the rise of AI, and thoughts on mentorship and growth from Lindsey Scheftic, founder of CMO Sidekick. This post is inspired by her conversation on the NTM Growth Marketing podcast, and unpacks everything from what a “CMO Sidekick” really is, to how AI is being woven into marketing strategies right now.

If you’re a CMO, a senior marketer, or just someone curious about what’s changing in modern marketing, you’re in the right place.

What is a CMO Sidekick?

“CMO Sidekick” isn’t just a catchy name; it’s a new kind of partner that many marketing leaders find themselves craving.

“A CMO Sidekick is whatever you want it to be. It’s your partner in crime, your sounding board – someone who helps you fill all those tasks you need done.”

Being a CMO today is no simple feat. The role has gotten massive—there’s growth, there’s brand, there’s efficiency, there’s AI, automation… the list goes on and on. The reality: one person just can’t get it all done, not without burning out (or bending time).

Lindsey’s inspiration for her company came directly from her own experience in CMO roles:

  • Feeling the “everything is on my plate but I can’t hire senior help” squeeze
  • Wanting a sounding board for strategic tasks, not just someone to “do stuff”
  • Realizing peers in the industry all felt the same overwhelmed

She saw an opportunity: be the extension of a CMO’s brain, someone who could slot in wherever needed, tackle more senior or strategic tasks, and just give them a little “superpower boost”—a true sidekick.

How the CMO Role Has Changed Over the Years

A Look Back

When Lindsey started out, the CMO job was more focused on brand—making sure people loved and trusted the company, reading the health of the brand, checking in regularly on how it was performing.

Think: Brand managers at Red Bull spending days obsessed with “brand health.”

But over the past five years? Big shift.

A timeline graphic: Classic Brand Role (2000s), Growth & Performance (mid-2010s), Tech/AI Expansion (late 2010s+).

The Big Shifts

  • Growth & Performance Marketing: Suddenly, “growth” roles pop up everywhere. Now it’s all about driving lower funnel results—conversion, purchase intent, and showing how brand dollars power performance.
  • Accountability & Measurement: CMOs are now expected to prove results. CFOs get more involved, watchdogging budgets and steering spend. CMOs need to show how every dollar works across the funnel.
  • AI & Efficiency: In the last year especially, suddenly it’s up to the CMO to figure out: “How do we integrate AI?” It’s about resource efficiency, smarter audience targeting, and automating functions that were manual for years.
  • Retention, Email & SEO: Even as the lower funnel explodes, CMOs still juggle retention, CRM, email marketing—and sometimes SEO, which can easily get lost in the shuffle.

“The role has expanded. There are so many pockets of expertise a CMO needs—brand, growth, AI, retail, creative, email. Ten years ago, it was way, way simpler.”

Lindsey’s Own Marketing Evolution

Staying Ahead of the Curve

How do you not just survive these changes, but actually stay ahead? Lindsey’s approach has always been that of an early adopter—learn what’s next before everyone else does.

  • Early Digital Marketer: Even at her first agency job, she dove into AT&T’s “website marketing” because she was the youngest in the room (“Great, you do websites!”).
  • Experimented with Social Early: Back in 2006, Lindsey was helping brands work with Twitter while it was still in beta—not just as a platform, but figuring out how brands should create content and community when the playbook didn’t exist.

A split-screen showing early 2000s “traditional” marketing and “Web 1.0” websites and social media feeds from 2006.

Rounding Out the Skillset

Along the way, she made a point to learn:

  • Retail and Wholesale Marketing
  • Digital & Production
  • Creative/TV Content
  • Brand and Performance
  • Retention and Growth Tactics

“Today, it’s this mix of all of my experiences that gives me the confidence to help different companies—not just stick to one job forever.”

Applying It To Today

In 2023, Lindsey’s focus is on blending all those experiences: understanding both the tech and the storytelling, and figuring out which levers are the right ones to pull in any moment.

She’s also dedicated serious time to understanding AI—learning what will actually change the industry, what’s hype, and how to realistically bring those improvements to her own and her clients’ work.

  • “I use AI as my copilot. It doesn’t replace my brain, but it helps me get to strategy and ideas faster, and gives me another way to look at a problem.”

AI and Marketing: The Shift of 2023

The Panic and the Promise

2023 was the year AI went from a “maybe one day” to “oh, this is here for real.” When ChatGPT broke into the mainstream, white collar workers (marketers included) started asking: Is my job next?

  • For many, it was a hard moment: “Wait, is this really just about truck drivers getting replaced? Or is it my work on the line?”
  • The reality: panic, frantic Googling, and a new urgency to understand.

But Lindsey’s take is more grounded:

“I don’t think ChatGPT or tools like it will replace creativity. That’s something the human brain brings. Where it helps is speeding up the process, not removing the need for people.”

Comic strip: Marketer nervously Googling “Will AI take my job?” as a friendly robot offers them a coffee and a seat at the table.

How Marketers Are Actually Using AI

A lot of early talk was “AI will replace copywriters.” Lindsey’s experience is that it’s much more about support and acceleration:

  • Using AI to do the repetitive writing tasks: brainstorming, outlines, cleaning up language, and summaries
  • Not using AI to do creative problem solving—humans still do this best

Favorite AI Tools in Practice

Lindsey doesn’t just talk about theory – she uses AI tools every day. Here’s how she works smarter, not harder:

Read AI

  • “It’s my meeting assistant. Joins all my meetings, tells me how engaged people were, if someone looked distracted, how fast I spoke, all of it. Even flags when someone’s looking off-screen – possibly multitasking on Slack or email.”

Screenshot mockup: Read AI dashboard showing meeting engagement analytics.

Claude (by Anthropic)

  • Preferred over ChatGPT in some cases
  • After meetings, Lindsey drops the AI-generated transcript into Claude
  • Claude pulls out key takeaways, big questions, follow-ups, and helps draft proposals based on the conversation

Automation Tools & Manual Time-Savers

  • “I use AI to help with manual tasks like data entry, campaign tagging, report summaries—things that eat up lots of time but can be automated with the right tools.”

BRCXBRX AI (Brand Research AI)

  • Lindsey joined as an advisor in 2023
  • Instead of waiting months for brand tracking research from a company like YouGov or Kantar, BRCXBRX AI crunches qualitative data (video interviews, customer feedback) with large language models—giving instant answers to “why” metrics shifted
  • Lets marketers run real-time queries like: “What changed with my awareness the week of Dec 5 vs Netflix?” and get answers right away

“You don’t have to wait for weeks or months for final reports. Now you get instant, actionable answers on your market and your audience.”

Selecting and Integrating New AI Tools

A huge challenge for companies today: not just using AI, but choosing where to start.

The Flood of Tools

  • “There are so many new tools, so many new companies, every week. It’s overwhelming.”
  • CMOs are bombarded by vendors: “Try this new AI! Do this with chatbots! Automate this!”

How Lindsey Helps Companies Choose

She consults with organizations to:

  • Audit their current (manual) processes
  • Analyze where the lowest-hanging fruit is (often repetitive, mundane work)
  • Shortlist which AI tools are actually worth testing, given their business needs
  • Help pilot integrations that make the fastest impact on productivity

“For most companies right now, integrating basic AI for manual tasks is the quickest win. But you have to know what to prioritize in the sea of options.”

Marketing Mentors: How to Find and Learn from the Best

Marketing is moving faster than ever, so finding the right mentors and inspiration matters a ton.

Gary Vee and Beyond

Lindsey’s story is a blend of learning from industry icons and the actual people she’s worked with:

  • Gary Vaynerchuk: Lindsey has been following Gary for years, and their paths have crossed professionally (with Vayner and at events like Cannes Lions).
  • Christian Jacobson: Owner of the Many Agency in LA, and one of Lindsey’s early mentors at Red Bull. Known for being ahead of the curve, progressive, and always willing to give advice.
  • The “Go-To” Crew: Whenever she’s considering a big career move, Lindsey taps her “usual suspects”—friends and mentors she’s collected through each phase of her career.

“Whenever I’m facing a new shift, a new role, a new company, I call my mentors. You need those people you can talk to, who see around corners you haven’t rounded yet.”

Why It Matters

A good mentor:

  • Pushes you to zig when everyone else is zagging
  • Helps you see new trends early
  • Keeps you grounded when the market gets noisy
  • Shares real, lived experience (not just theory)

“I pull my inspiration from those around me who drive progressiveness in the marketing space. You look for people and companies willing to do what others aren’t—who pioneer new ways.”

Practical Advice for Modern Marketers and CMOs

Key Takeaways from Lindsey’s Journey

  • Don’t be afraid to raise your hand for new tech, even when it feels risky or unknown. Early passion for learning is what set Lindsey apart.
  • Strive for breadth. The best modern marketers are “T-shaped”—they go deep in their special area, but have broad, working knowledge across digital, creative, analytics, growth, and tech.
  • Use AI as an assistant, not a replacement. AI can help you brainstorm, research, summarize, and automate, but you—your creativity—are still the “real” brain of the operation.
  • Stay connected to mentors and peers. Nobody wins this game alone. Tap your network, learn from others, and always keep growing.

The Future of CMOs: Stay Curious, Stay Human

The role of the CMO will keep changing. There will always be new tools, new expectations, new channels, and (let’s be real) new headaches.

But as Lindsey’s story shows, being successful doesn’t mean mastering every trend instantly. It means being curious, staying willing to learn, and surrounding yourself with people—even if just a “sidekick”—who can help you see what’s next.

More Episodes

The School for Humanity Archive

Explore our archive of NTM’s original podcast, The School for Humanity, created to discuss the greatest challenges humanity faces and help promote those who are helping to find solutions. 

Skip to content